Refund policy

Effective 9 November 2026

If something you bought isn’t right, ask. Here is how it works.

Programs and meal plans

You can ask for a full refund within 14 days of buying a program or meal plan, for any reason. After that, sales are final, because the files are yours to keep.

Things we always fix

If you were charged twice, the download never arrived, or the file won’t open, write in at any time and it will be sorted out with a fixed file or a refund.

Form checks

A form check is refunded in full if the video hasn’t been reviewed yet. Once the notes are sent, it is final.

Monthly coaching

Cancel any time and you won’t be charged again. The month you are in runs to its end. If you cancel within 7 days of your first payment and haven’t had your first program update, that first month is refunded.

How to ask

Write to the contact form with the email you bought with and what you bought. Refunds go back to the original payment method, usually within 5 to 10 business days.